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Before Checkout Validation (Address Autocomplete)

Learn how to begin offering frictionless address validation for your Plus store

Ryan Haidinger avatar
Written by Ryan Haidinger
Updated this week

Overview

Our address autocomplete feature allows you to offer pre-validated suggestions to customers after a few keystrokes are entered in the checkout form. The end result is a faster checkout experience - without typos while driving customer retention. Setup takes less than 30 seconds, as it's as simple as selecting two settings.

Few Notes:

  • Address Autocomplete supports both: 1 Page & 3 Page checkout

  • Address Autocomplete is for Shopify Plus only

Once the configuration is set, Address Guard will automatically process validations including address rule messaging and blocking checkout as needed.

Pricing is available here: https://addressguard.io/pricing/

Note: If you're currently on our Enterprise plan or processing more than 15k orders per month, please reach out to our team for a customized price for your volume.


Benefits of Address Autocomplete vs Manual Validation

  • Autocomplete dramatically reduces friction in forms by allowing users to find their address with just a few keystrokes rather than typing out complete addresses. This speed improvement is particularly valuable on mobile devices where typing is more difficult.

  • Autocomplete can reduce form completion time by 70-80%, directly improving conversion rates. The smoother experience also reduces bounce rates during checkout processes

  • For Plus Stores operating internationally, autocomplete handles the complexity of different address formats across countries automatically, removing the burden from users to understand local addressing conventions.

Example of our Autocomplete solution


Get Started

There are two sections that you'll need to enable for the Checkout Extension to begin showing on your checkout.

Video Tutorial

We recommend to watch our 1 min tutorial that walks you through both steps below

A. Address Guard

From within your Address Guard account, go to:

  • Display > Prompt > Validation Method (at the top)

  • Select "Autocomplete validation"

  • Scroll down to the Display Options section and select One-page checkout or Three-page checkout based on your current Shopify setup. After this is completed, click save at the top.

B. Shopify

The next step is to add the Autocomplete validation option to your Checkout editor within your Shopify account:

  • Click Settings on the bottom left

  • Click Checkout > Customize (live theme)

  • Click the Settings tab within the editor and scroll down to the bottom where it says Address Autocomplete

  • Click to enable and select Address Guard as the provider and click Save.


Known Limitations

Due to limitations on Shopify's end, the following countries are not yet available for Autocomplete. Instead, we will fall back to our standard manual address validation automatically if one of these countries is selected. To ensure this works properly, you'll need to also add our Before Checkout extension to your theme if you ship to these countries.

Autocomplete is not yet available in these countries:

  • Belgium

  • Chile

  • Germany

  • Israel

  • Mexico

  • Netherlands

  • Spain

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