For brands utilizing the Shopify or BigCommerce platform, Address Guard can automatically assign order tags based on different address and deliverability conditions.

These conditions can include the RDI (residential Vs commercial address) or if an address has an issue such as missing an apt # or invalid house number. The tags are meant to give your logistics team in Shopify better visibility into how orders are being validated.

We highly recommend to enable Order Tags to better assist your team.

Today, there are 30+ order tags which include both common address issues, deliverability related, and also the ability to push updates / notes to the Shopify orders page.

To access your order tags go to: Rules & Tags > Order Tags

By default most Order Tags are disabled, however all it takes is 1-click to enable the desired Order Tag, then click Save.

There are a few sections of unique tags including:

Common Tags - these tags are related to how the customer is interacting with the order, such as updates being made to the address, an suggestion being skipped, or if a customer has confirmed their address via the email notification.

Deliverability Tags - these tags are related to your enabled Address Rules, and also if the address contains a problem that will inhibit a safe delivery such as a Missing Apt #.

Email Validation Tags - if you currently have our email validation service enabled, we will push tags indicating if the email address from the customer is deliverable, undeliverable, risky or was corrected by the customer.

Phone Number Validation Tags - if you currently have our phone number validation service enabled, we will push tags indicating if the phone number from the customer is valid, invalid, type of phone number (ex: landline, VOIP, prepaid, etc) or if the customer corrected it during checkout.

Order Updates - these tags are related to specific actions Address Guard took on the order, such as placing it on-hold, if a mismatch occurred, or for specific changes to the order such as tags being removed.