Overview
Address Guard allows you to pause all address validation with a single setting. This is useful when you need to temporarily stop validation during setup, while making configuration changes, or when investigating an issue.
When address validation is disabled:
No orders will be processed through the validation engine
Customers will not see address prompts or suggestions
No email notifications will be sent for address issues
No order tags or holds will be applied
You will not be billed for order validations
All of your settings, customizations, and order history are preserved while validation is paused. When you re-enable validation, Address Guard will resume processing new orders using your existing configuration.
How to Disable Address Validation
Go to: Display > Prompt
Scroll to the bottom of the page
Find the Address Validation section
Set the toggle to Disabled
Click Save
Once disabled, Address Guard will stop validating orders immediately. Any orders placed while validation is disabled will not be checked and will proceed through checkout normally.
How to Re-Enable Address Validation
Go to: Display > Prompt
Scroll to the bottom of the page
Find the Address Validation section
Set the toggle to Enabled
Click Save
Address Guard will begin validating new orders immediately. Orders that were placed while validation was disabled will not be retroactively validated.
When to Use This Setting
During initial setup
If you are configuring Address Guard for the first time and want to test settings before going live, you can keep validation disabled until you are ready.
When making configuration changes
If you need to make significant changes to your address rules, email templates, or other settings, you may want to pause validation temporarily to avoid unexpected behavior during the update.
When investigating an issue
If you are troubleshooting a problem with your store or with Address Guard, disabling validation can help isolate whether the issue is related to address verification.
What This Setting Does Not Affect
Disabling address validation does not uninstall the app or remove any data. The following are preserved:
Your account settings and configuration
Your order history and analytics
Your billing history
Your custom email templates and branding
Your address rules and order tag settings
When you re-enable validation, everything will work exactly as it did before.
Have a question?
Be sure to ask our team via the Live Chat button on the bottom right, or contact your account manager directly via email / phone to learn more.