Overview
Address Guard is a feature-rich and fully automated Global Address Verification platform for Shopify Brands. The process from install to launch only takes a few minutes, as we've built the system to be easy to use. This guide will walk you through the basics of your account including onboarding.
Beyond Shipping Address Validation, we also support both Email Address and Phone Number Validation, helping brands to ensure their customer data is accurate. To learn more, be sure to see our Email Validation guide and Phone Number Validation guide.
If you have questions at any time, please reach out to our team via the Live Chat button.
Get Started
The following steps will help to ensure you're all setup and ready to begin validating orders:
Install the Address Guard to your store by visiting this link or by searching “address guard” on the Shopify App Store.
Click “Add App”
Once on the confirmation screen, you’ll need to accept charges to complete the install process. All new accounts are given 100 free validations to ensure you’re happy with the platform. After that, it’s simply $0.03 per United States order & $0.04 per International order across 240+ countries.
After the app is successfully installed, we recommend watching our onboarding video to better understand your new account.
Once the onboarding popup is closed, you’ll be on the dashboard. There’s no code to add, or special settings to enable, by default everything is enabled and already processing orders.
Subscription App Orders
If your brand is currently utilizing a subscription app such as ReCharge for your customer's orders, these orders are automatically validated when they flow into your Shopify account via Shopify Checkout. Likewise, if you're using the legacy version of ReCharge (outside of Shopify Checkout), then these orders will not see our typical flow validation flow. Instead, the customer will receive our email notification after the order flows into your Shopify account.
3rd Party Marketplace Orders
Similar to subscription app orders, Address Guard can also validate the shipping address on orders made on 3rd party marketplaces, such as Facebook, TikTok, Ebay and others. The only requirement for this functionality to automatically work, is if these orders all flow into your Shopify account via the sales channel feature. When an order flows in, Address Guard is notified, and validation occurs in real-time. If an issue is detected, tags are added to the order, and the customer will receive our standard email notification helping them to fix the address issues.
Next Steps
To further customize your account including design changes, enabling address rules and order tags, we recommend to check out these support guides:
Have a question?
Be sure to ask our team via the Live Chat button on the bottom right, or contact your account manager directly via email / phone to learn more.